Archive for September, 2009

RE: Study Finds Trouble for Opt-in Internet Surveys

Sep 26 2009

In response to an article on ABC News: The Numbers1

It’s not a problem that is going away anytime soon. Panel companies have an incentive to continue using less than precise and less than accurate samples, defined by two-words: gross margin.

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The Online Research Quality Council: Key Take Aways

Sep 07 2009

A  study of 17 panels and over 100,000 interviews by the Advertising Research Foundation’s1 Online Research Quality Council2 conducted in June, 2009 provides, in some cases, counter-intuitive evidence to some of the classic pitfalls associated with panel based online research.

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The Derived Value of Social Media

Sep 06 2009

We asked a broad question and received some interesting yet correlated responses.
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RE: Is the panel research business model creating a gold farming problem?

Sep 04 2009

In response to a post on Research Rants: “Is the panel research business model creating a gold farming problem?”1

Granted, there is an incentive for people to game the system but there are numerous ways to capture and relegate this type of behaviour.

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Defining Online Research Terminology

Sep 03 2009

The MRIA just recently released a statement1 regarding the joint efforts of Research industry associations who are coordinating efforts to define industry terms relating to online research. Take the opportunity to have your say at their glossary2. Interesting as well, is the use of a wiki to simplify the process of industry feedback to the definitions.

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Conducting ADA Compliant Market Research

Sep 01 2009

Question

A client in government is being asked for reassurance that people with disabilities are being given equal opportunities to be heard and served. This includes ensuring that people with disabilities get appropriate accommodation if they want to participate.

How do we make provisions for this? TTY telephone surveys? “Read out loud” web surveys? Braille mail surveys? One-on-one interviews via ASL interpreter?

We already make accommodations for language, but how do we cost-effectively include the voice of the differently abled in general surveys? 1

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